The Soloist Telegram bot takes bookings and sends notifications where your clients already are.
The Telegram bot is Soloist's official bot in the Telegram messenger. The client opens the bot from a link on your booking page, picks a service, staff member and time — and the booking goes straight into your schedule. No separate account or third-party sign-up is needed: the bot runs on Soloist's infrastructure. On the Standard plan clients get notifications through the shared Soloist bot; on Pro you connect your own bot with your name and avatar.
All the client needs is a Telegram account — almost everyone has one.
Provider siteHow the integration looks in real work — depending on who you are.
A client messages on Instagram at 23:40, you reply in the morning — half of them have already booked elsewhere.
The client opens the bot at night, picks a free time — the booking is in the calendar right away, and you see it in the morning.
You remind about visits by hand: calls the day before, and you didn't reach some clients.
The bot sends reminders a day and 2 hours before on its own; you only call back the ones who tapped “Reschedule”.
Staff learn about schedule changes from the admin — late and with confusion.
Each staff member connects the bot and gets notifications only about their own bookings, right after a change.
The path of data from an event in Soloist to the result for the client.
No developer needed — everything is done in your Soloist account.
The text of reminders, confirmations and cancellations with one-click data insertion — client name, service, time, staff member, address.
How many reminders and how far before the visit — by default 24 and 2 hours.
On Pro — your own bot name, description and avatar to match your brand.
Which booking actions send a message: creation, reschedule, cancellation, reminder.
For which services, staff and locations notifications are turned on.
Who pays for what
Unlike SMS, the message cost doesn't depend on how many you send.
Personal data processing complies with the Law of Ukraine “On the Protection of Personal Data”. Data is sent only to fulfill the booking and never for third-party advertising.
Start for free, upgrade when you're ready.
Free for 7 days. No credit card required.
SMS are billed separately — $0.01 per message of up to 70 characters.
Free for 7 days. No credit card required.
SMS are billed separately — $0.01 per message of up to 70 characters.
Free for 7 days. No credit card required.
Included in plan: 1 · +$5.83 per location
SMS are billed separately — $0.01 per message of up to 70 characters.
No. An active paid plan is required: the shared Soloist bot on Standard, your own bot on Pro.
On Pro, one own bot is connected to the workspace. Several staff members can join it separately for personal notifications.
An unfinished booking doesn't block the slot. If the client didn't confirm their choice, the slot stays free for others.
The most common reason is that the client has never opened the bot. Telegram forbids a bot from messaging first, so the client has to tap “Start” once.
Account → Settings → Notifications → Telegram → “Disconnect”. Notifications stop immediately, and existing bookings remain untouched.
Yes. You can turn on both channels: Telegram as the main free one, SMS as a backup for clients without the messenger.
No. Communication goes only through the bot — clients can't see your personal account.
